At Roanoke Mattress, we ensure that our service extends far beyond the point of sale. If ever you should experience any defects, or have any issues with any of our products, please do not hesitate to contact us. Every product at Roanoke Mattress comes equipped with a warranty card that outlines in specific detail exactly what is, and is not covered. These warranty details may vary between manufacturers, therefore, we encourage you to spend just a few minutes reading this information, as it also contains other valuable tips on caring for your mattress, or adjustable bed as well. While any and all products exchanged as part of the warranty claim are provided from the manufacturer, we will gladly facilitate the process with any warranty claims on your behalf.